M7650 EU doesn't connect to any cellular network

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M7650 EU doesn't connect to any cellular network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M7650 EU doesn't connect to any cellular network
M7650 EU doesn't connect to any cellular network
2021-11-12 08:10:22
Model: M7650  
Hardware Version: V1
Firmware Version: 1.0.13 Build 180808 Rel.1056n

Hi @TP-Link and the TP-Link community! 

 

I have a M7650(EU) ver 1.1 which is running firmware 1.0.13 Build 180808 Rel.1056n. It refuses to connect to the cellular network (Etisalat in the U.A.E.). Even if I try doing a manual network search, it gives me a strange error. 

 

I thought maybe the firmware is old so I tried to update it using the M7650(EU)_V1.1_201110 firmware file but it refuses to accept that saying the firmware is not for this model. 

 

I put the sim card in another mifi I have from Huawei and it works there so I know the SIM card is working. 

 

Please can I get some help. 

 

Thank you.

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#1
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Re:M7650 EU doesn't connect to any cellular network
2021-11-15 14:46:40

Just noticed something. Although the back of the device shows me V1.1 the Mifi app reports it as V1 ?

 

 

Additionally, I am unable to search for Carrier manually? 

 

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#2
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Re:M7650 EU doesn't connect to any cellular network
2021-11-16 09:25:24

@umeshhansla 

Nice to see you again.

Please let me know whether the beta firmware worked or not.

Thank you very much.

 

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