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M7650 settings are being reset

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M7650 settings are being reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

M7650 settings are being reset

2019-11-13 11:02:32 - last edited 2019-11-20 07:30:40

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Registered: 2019-11-13

M7650 settings are being reset

2019-11-13 11:02:32 - last edited 2019-11-20 07:30:40

Model: M7650

Hardware Version: V1

Firmware Version: 1.1.6

The APN setting default to pay as you go, however, I'm on a UK Vodafone contract.

PAYG won't work so I have to change the APN to Vodafone Contract every time the device starts as settings aren't retained.

This is very frustrating so reaching out before returning the unit.

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#1

1 Accepted Solution

2019-11-14 05:44:18 - last edited 2019-11-20 07:30:40

Posts: 21755

Helpful: 5137

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Registered: 2018-12-24

Re:M7650 settings are being reset-Solution

2019-11-14 05:44:18 - last edited 2019-11-20 07:30:40

Try to create the network connection profile manually with the APN information. Instruction as below:

https://www.tp-link.com/support/faq/1663/

And please ensure that the firmware is up to date.

Still the same, try to hard reset it manually by holding the reset button/hole and reconfigure it.

Any updates, please let us know.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Recommended Solution

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#2

3 Reply

2019-11-14 05:44:18 - last edited 2019-11-20 07:30:40

Posts: 21755

Helpful: 5137

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:M7650 settings are being reset-Solution

2019-11-14 05:44:18 - last edited 2019-11-20 07:30:40

Try to create the network connection profile manually with the APN information. Instruction as below:

https://www.tp-link.com/support/faq/1663/

And please ensure that the firmware is up to date.

Still the same, try to hard reset it manually by holding the reset button/hole and reconfigure it.

Any updates, please let us know.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Recommended Solution

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#2

LV1

2019-11-16 14:35:43

Posts: 2

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Registered: 2019-11-13

Re:M7650 settings are being reset

2019-11-16 14:35:43

@Kevin_Z Many thanks, that seems to have fixed things.

Much appreciated.

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#3

2019-11-20 07:30:34

Posts: 21755

Helpful: 5137

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:M7650 settings are being reset

2019-11-20 07:30:34

That would be great, glad to hear that.

You can take more time to test its performance.

Any further problem, be free to let me know.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#4