Slow internet on Archer C5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Slow internet on Archer C5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

wlh

2021-09-24 19:45:45

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-09-24

Slow internet on Archer C5400

2021-09-24 19:45:45

Model: Archer C5400

Hardware Version: V2

Firmware Version: 1.2.5 Build 20210308 rel.64655(4555)

I have recently upgraded my internet to a faster connection 1000Mbps download and 50Mbps upload.

In the routers buildin speedtest it is testing the speed to around 500Mbps download and 45Mpbs upload.
On my computers i can succeed getting my speed up to 300Mbps download and 40Mbps upload on some servers using my ISPs speedtest (ziggo speedtest) or fast.com i can get it a bit higher still not enough. When I connect to the cable directly to the ISP modem i get a much higher speed around 800-900Mpbs

I have already tried to log into the web interface of the C5400 and go to Advanced->QoS, manually set the speed to that you get from your ISP, and leave QoS on Standard, then reboot the router and confirm the speed again. But then I still do not get the speed I get from the ISP.

I have also tried a factory reset, but that does not help either.

Any other suggestions to improve the speed?

1 Reply

Kevin_Z

2021-09-27 07:55:25

Posts: 21569

Helpful: 5032

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:Slow internet on Archer C5400

2021-09-27 07:55:25

@wlh

If you have tried all the basic troubleshooting but the speed is still slow, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Slow internet on Archer C5400

Slow internet on Archer C5400

Information

Voters 0

Tags