My router keeps dropping wifi and wired connections

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My router keeps dropping wifi and wired connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ambro666

2021-09-13 16:24:47 - last edited 2021-09-15 01:21:25

Posts: 2

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Registered: 2021-09-13

My router keeps dropping wifi and wired connections

2021-09-13 16:24:47 - last edited 2021-09-15 01:21:25

Model: AC500

Hardware Version: V3

Firmware Version: 1.5.7 Build 210308 Rel.60033n(5553)

This router is new less then 3 months and it wont stay connected to my ISP or wont connect to my devices. My ISP says they see lan disconnects I'm lost.(help) I've done all of the usual reset the device flush dns restart all devices

1 Accepted Solution

Kevin_Z

2021-09-14 07:11:10 - last edited 2021-09-15 01:21:25

Posts: 21746

Helpful: 5122

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Registered: 2018-12-24

Re:My router keeps dropping wifi and wired connections-Solution

2021-09-14 07:11:10 - last edited 2021-09-15 01:21:25

@ambro666

Hi, please update the router firmware to the latest version here:

https://www.tp-link.com/us/support/download/archer-c80/#Firmware

Then go through the link that terziyski suggested below:

[Troubleshooting] Router Disconnects from Internet

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My router keeps dropping wifi and wired connections

My router keeps dropping wifi and wired connections

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