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M7650 - No Service Detected

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M7650 - No Service Detected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TPSpark

2021-01-29 13:35:37 - last edited 2021-01-30 03:37:50

Posts: 2

Helpful: 4

Solutions: 0

Stories: 0

Registered: 2021-01-29

M7650 - No Service Detected

2021-01-29 13:35:37 - last edited 2021-01-30 03:37:50

Model: M7650

Hardware Version: V1

Firmware Version: 1.1.8 Build 201110 Rel.1026n

Problem:

I have no internet access

Having trouble with no service it can identify the SIM Number but doesnt detect a service.

Device LCD Text - "Connecting..."

tpMiFI Text - "No Service"

Working perfectly fine before until this happened.

Device Info as listed

Model: M7650

Firmware Version: 1.1.8 Build 201110 Rel.1026n

Hardware Version: M7650(EU) v1.1

ISP Version: 20082701

SIM Card Status: PIN disabled

Network Search: Auto

Purchase Date: Sept 30, 2020 (Few Months Old)

IP Address: 0.0.0.0

What I tried:

- Changing to Different APNs

- Changing Different SIM Card (ISP: GOMO.PH, Globe Telecom, SMART) These 3 different SIMs are working on my phone

- Upgrading FIrmware

- Changing DNS

- Factory Reset

What I haven't tried:

- ISP Update as I couldn't find the file in the website.

I already tried this

https://www.tp-link.com/en/support/faq/794/

https://www.tp-link.com/en/support/faq/795/

System Logs: (Time is not accurate)

ID	Time	Type	Level	Content
1	11-10 08:12:43	WLAN	INFO	Auto down timer start to count down.
2	11-10 08:12:43	WLAN	INFO	Start Auto Down Timer
3	11-10 08:12:43	WLAN	INFO	Current STA Num: [0]
4	11-10 08:12:43	WLAN	ERROR	Get hostapd sta mac failed: hostapd Parse mac failed
5	11-10 08:12:43	WLAN	INFO	AP Switch ON
6	11-10 08:12:43	WLAN	ERROR	wm_system_call fails cmd[ip -6 route del fe80::/64 dev wlan0]
7	11-10 08:12:43	WLAN	ERROR	wm_system_call fails cmd[route del -net 169.254.1.0 netmask 255.255.255.0 dev wlan0]
8	11-10 08:12:43	WLAN	ERROR	wm_system_call fails cmd[brctl addif bridge0 wlan0]

9	11-10 08:12:41	WLAN	ERROR	wm_system_call fails cmd[killall -9 hostapd]
10	11-10 08:12:41	WLAN	ERROR	wm_system_call fails cmd[pgrep hostapd]
11	11-10 08:12:41	WLAN	ERROR	wm_system_call fails cmd[pgrep hostapd]
12	11-10 08:12:39	WLAN	INFO	AP Switch OFF
13	11-10 08:12:38	WLAN	INFO	put wake up WLAN work to wq.
14	11-10 08:12:38	WLAN	INFO	put shutdown WLAN work to wq.
15	11-10 08:11:59	WLAN	INFO	Auto down timer start to count down.
16	11-10 08:11:59	WLAN	INFO	Start Auto Down Timer

11 Reply

umeshhansla

LV1

2021-11-17 08:50:25

Posts: 8

Helpful: 4

Solutions: 0

Stories: 0

Registered: 2021-11-12

Re:M7650 - No Service Detected

2021-11-17 08:50:25

Hi @TP-Link

Thank you for your reply. I tried another SIM from my phone and that did not work. I also took the original SIM and put that in an old Huawei Mifi device I had and the SIM is working in that device.

I think you are right, that maybe there is a hardware issue in my M7650

#12

M7650 - No Service Detected

M7650 - No Service Detected

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