RE650 not showing logs

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE650 not showing logs

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 not showing logs
RE650 not showing logs
2021-01-07 07:50:48 - last edited 2021-01-07 07:53:47
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 build 20201112 rel. 66232(6985)

Hi, I've this externder for quite some times, I've upgraded it to the last version of firmware available but still, no logs sho on the management page. Just "Booted the system". I've already rebooted the device, upgraded it, re-configured it but nothing. I hoped the last version of the firmware could help but nothing.

  0      
  0      
#1
Options
4 Reply
Re:RE650 not showing logs
2021-01-08 05:35:09

@mirkoema84 

Hi,

Thank you for your patience.

Except the blank system log,  is there any problem of usage, like slow speed, instability on the RE650?

Can I have a picture of the blank system log?

By the way, how long have you had the device and when did this issue start?

 

Thanks and wait for your reply.

 

  0  
  0  
#2
Options
Re:RE650 not showing logs
2021-01-08 06:54:32

@mirkoema84 

Except the blank system log,  is there any problem of usage, like slow speed, instability on the RE650?

 

Yes as you can see in another topic I've opened here "RE650 work vpn keeps disconnecting and reconnecting" the wifi connection is unstable.

 

Can I have a picture of the blank system log?

 

https://ibb.co/5GN5VQb

 

By the way, how long have you had the device and when did this issue start? 

 

It was bought on Amazon on 14 october 2019. I've ordered another RE650 after the first was returned because it was not working properly, with your backoffice ticket 14115. The issue start from the first day I had the new device.

  0  
  0  
#3
Options
Re:RE650 not showing logs
2021-01-14 07:59:18

@TP-Link Hi, are there any news? Thanks!

  0  
  0  
#4
Options
Re:RE650 not showing logs
2021-01-27 20:29:47
Still having the same issue...anyone there?
  0  
  0  
#5
Options