Unremovable Offline Device "Shenzhen ViewAt" [SOLVED]

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Unremovable Offline Device "Shenzhen ViewAt" [SOLVED]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unremovable Offline Device "Shenzhen ViewAt" [SOLVED]
Unremovable Offline Device "Shenzhen ViewAt" [SOLVED]
2020-12-05 06:01:32 - last edited 2020-12-07 11:54:53
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.5.1 Build 20201022 Rel. 66804

Hello, I opened my Deco app today and removed all offline devices. Upon removing everything, I noticed an offline device with a name "Shenzhen ViewAt".

 

I tried deleting or blacklisting it but it returns after refreshing the device list.

 

I only connected devices I have known and labeled such as my smartphone and computer.

 

I don't have any smart devices as well.

 

Note:

- Viewing advanced settings on Shenzhen ViewAt doesn't show any MAC Address.

 

Here's some screenshot

 

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#1
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1 Accepted Solution
Re:Unremovable Offline Device "Shenzhen ViewAt"-Solution
2020-12-05 11:51:46 - last edited 2020-12-07 11:54:53

Found The Solution

  • I have completely disconnected and reset my Deco nodes up to the primary node.
  • After resetting and reconfiguring it again. The irremovable offline device is finally gone
Recommended Solution
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#2
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1 Reply
Re:Unremovable Offline Device "Shenzhen ViewAt"-Solution
2020-12-05 11:51:46 - last edited 2020-12-07 11:54:53

Found The Solution

  • I have completely disconnected and reset my Deco nodes up to the primary node.
  • After resetting and reconfiguring it again. The irremovable offline device is finally gone
Recommended Solution
  19  
  19  
#2
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