I have been having lots of issues with broadband dropping out (BT Fibre1: FTTC). I originally had a BT Homehub5 but on advice have recently replaced it with a VR2800.

Due to the lockdown & virus issues of late, my wife has been working a lot at home using zoom. My daughter similarly uses MS teams.  This has now led to broadband dropouts again. All devices seem to loose connection, both wifi and cabled.

I currently have the router connected directly to the master socket test connector (ie directly to the BT cabling). Errors still persist.

I have noted that when we loose connection and I look at the VR2800, the 'basic' tab indicated no internet, yet the 'Advanced' tab indicates there is still a connection.

I have also noted that there are no messages in the system log relating to the dropout

I'm puzzled why there are no log entries & the differences between basic and advanced tab indicators?

I have also noted that traffic logging does not seem correct. When turned on, the DSL connection data seems fine, but the wifi has tx/rx values reversed?

I think my best bet to resolve the dropouts at the moment is to go back to the BT router and contact BT. I think DSL is ok, but PPP packets are failing...

The lack of log data on the VR2800 does not help.

Anyone got any helpful comments or advice?