Internet drops when a connected device is at the edge of the wifi range (in a concrete house)

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Internet drops when a connected device is at the edge of the wifi range (in a concrete house)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet drops when a connected device is at the edge of the wifi range (in a concrete house)
Internet drops when a connected device is at the edge of the wifi range (in a concrete house)
2020-11-04 13:07:02 - last edited 2020-11-05 00:50:15
Model: TL-MR6400  
Hardware Version: V2
Firmware Version: 1.0.19 Build 181219 Rel.59200n

Internet drops when a connected device is at the edge of the wifi range. We live in  a concrete house so the range isnt very far, but if you go upstairs or outside, the router will drop off the internet requiring it to be restarted as any other connected devices no longer have internet either. You can prevent the internet from dropping by remembering to turn off the device wifi as you leave the house or go upstairs, but there must be another solution.

Thanks

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#1
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Re:Internet drops when a connected device is at the edge of the wifi range (in a concrete house)
2020-11-05 11:49:39

@AdamC 

Good day,

Please try to change the wireless channel and channel width to see if it would help improve the Wi-Fi range:

And you could also consider adding the power-line adapters  to improve the Wi-Fi range If the whole house is under the same electric meter:

https://www.tp-link.com/home-networking/powerline/

 

Thanks a lot.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Internet drops when a connected device is at the edge of the wifi range (in a concrete house)
2020-11-05 18:56:14
Thank you, that seems to have improved the range. But why does the device pull the network down rather than just disconnect the device?
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#3
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Re:Internet drops when a connected device is at the edge of the wifi range (in a concrete house)
2020-11-06 01:50:12

@AdamC 

Good day,

Thanks for your reply.

So, are you trying to say, if the client device is at the edge of the Wi-Fi range, MR6400 would lose the connection and require a restart?

Sorry, In the beginning, I thought it was the device itself that would drop the connection;

Is it limited to a specific device or any clients would do that?

By the way, how many devices that are connected to the TL-MR6400? And could you please give me the approximate distance of the Wi-Fi range, like how many meters?

Have you noticed if the internet and LTE signal light would turn off when the internet disconnected?

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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