My Internet Connection keeps dropping through the day for unknown reason

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2020-11-02 15:20:58 - last edited 2020-11-03 00:53:56

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My Internet Connection keeps dropping through the day for unknown reason

2020-11-02 15:20:58 - last edited 2020-11-03 00:53:56

Model: TD-W8961N

Hardware Version:

Firmware Version: FwVer:3.24.13.0_MT7550 HwVer:T14.F7_13.0

I have this problem and its really annoying!

Any help guys, the code for system logs is below:

1 Reply

2020-11-03 10:08:47

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Re:My Internet Connection keeps dropping through the day for unknown reason

2020-11-03 10:08:47

Good day,

Thank you very much for your time and patience.

May I know where are you located and how long have you had the modem?

Have you tried to update the firmware to be the following one:

TD-W8961N(EU)_V3_180118

by the way, who is your internet service provider and have you checked on their side to see if the DSL connection is stable or not?

Thanks a lot.