AX3000 PCIe Adapter loosing Bluetooth after windows wake from sleep
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Since I bought the PCIe Adapter I've been having issues with bluetooth after windows wakes up from sleep. Basically it dissapears from the system. The only way to recover functionality is by either Running the Bluetooth troubleshooter or Restarting the computer.
I've already tried with TP-Links official drivers, still the same, uninstalled those and installed the suggested drivers from windows device manager, and same thing happens. Sometimes the device dissapears completely from the device manager, which forces me to reboot and other times, restarting the service via de troubleshooter does the trick!
What annoys me the most is that I have several bluetooth devices (Keyboard, Mouse, Headphones) and every time my computer sleeps I have to connect everything with USB to be able to enter the system...
Any help would be incredibly appreciated!!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Sorry to respond late.
We would like to escalate your case to our engineers, and they will help follow it up, please check your inbox and respond.
- Copy Link
- Report Inappropriate Content
@Kevin_Z I have the exact same problem. It is a brand new card and I have to disable and re-enable it every time it wakes from sleep mode.
Have driver 22.30.0.4
- Copy Link
- Report Inappropriate Content
@Kevin_Z @Milou @Andreva Don't get your hopes up, It's been exactly 1 year since I reported this to find NO solution whatsoever, I simply gave up, added my keyboard through the provided Logi dongle, internet through LAN, BT speaker through Aux, and simply restart my PC whenever I want to play a game and connect the Xbox controller through bluetooth. It's THE MOST ANNOYING thing ever, and I'm extremely frustrated with the lack of REAL support.
I've updated everything, I'm using the latest Intel's BT/Wireless drivers, Latest BIOS, even tested Windows 11 to see if this would be solved to no avail.
50 bucks to the trash... last TPLink product I'll buy.
- Copy Link
- Report Inappropriate Content
As alejoestela said, there is NO solution. VERY ANNOYING. Returning it back within 14 days is the only solution.
- Copy Link
- Report Inappropriate Content
I haven't received any help on this either. It's extremely frustrating that they haven't found a solution to this yet.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 8425
Replies: 25
Voters 0
No one has voted for it yet.