RE450 doesn't work on VPN via internet

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RE450 doesn't work on VPN via internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE450 doesn't work on VPN via internet
RE450 doesn't work on VPN via internet
2020-05-21 14:21:12
Model: RE450  
Hardware Version: V3
Firmware Version: 1.0.1 Build 20190124 Rel. 56886(6985)

Hi all,

i've this issue:

- i have to connect to my company intranet due to Covid-19

- i have a Laptop with VPN sw + Vmware Horizon Client installed

- To connect to my company, i have to run VPN sw to connect to company intranet and then launch Vmware Horizon Client to connect (via VPN) to a specific remote server.

- if i'm connect to my home wireless router it's all ok. PC connects to VPN and then (via Vmware) connects to remote server

 

the problem appers when i'm connect to RE450 extender:

- PC connects correctly to VPN

- When i launch Vmware Horizon Client and try to connect to remote server, it stays there, and after 2 minutes, i receive a "time out" error.

 

I've tried to discover something with tracert:

- if i'm connect to router => first hop is a 172.x.x.x server, and after 5 hops it reachs the remote server

- if i'm connect to RE450 => first hop is 192.168.1.1 (my default gateway = home router) and stay there.......

 

Any idea?

Thankyou very much

Marco.

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