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Deco cant connect to tv set up box via lan cable

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Deco cant connect to tv set up box via lan cable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Jkjk3468

2020-04-30 12:43:18 - last edited 2021-01-04 03:04:16

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Registered: 2020-04-30

Deco cant connect to tv set up box via lan cable

2020-04-30 12:43:18 - last edited 2021-01-04 03:04:16

Model: Deco M5

Hardware Version: V1

Firmware Version: 1.4.4

My deco M5 seems to be having trouble connecting to my tv set up box via lan cable. If I were to connect the lan cable directly from the modem.to my tv box, the set up works.

However if I were to connect my tv set up box via Lan cable from Deco M5 directly, I cant seem to get the set up box up.

I have normal wifi, no issue. Just the lan cable doesnt seem to be connecting to my tv box

1 Accepted Solution

TheOriginalJLo

LV1

2021-01-03 13:00:15 - last edited 2021-01-04 03:04:16

Posts: 1

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Registered: 2021-01-03

Re:Deco cant connect to tv set up box via lan cable -Solution

2021-01-03 13:00:15 - last edited 2021-01-04 03:04:16

@Jkjk3468

Have the same issue now (withM4) although it worked for a year now it doesnt connect (router mode) tried both modes, wifi connection no issue, either mode..

Tv is LG

Solved checked the IP on tv and changed it to manual, and works now..

Recommended Solution

2 Reply

David-TP

2020-05-16 07:43:37

Posts: 12350

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Registered: 2020-04-14

Re:Deco cant connect to tv set up box via lan cable

2020-05-16 07:43:37

@Jkjk3468

Hi,
1. What's the operation mode of the Deco? Router or the AP mode?
2. Please try to connect a laptop/PC to the LAN port of the Deco M5 via an ethernet cable, do you have the internet on the laptop/PC?
If yes, which means the wired connection from the Deco M5 is no problem. While your tv box is unable to work when connecting to the Deco M5 via a LAN cable, it may be that your tv box requires some special settings and you have configured on the modem, thus it works when connected to the modem's LAN port.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

TheOriginalJLo

LV1

2021-01-03 13:00:15 - last edited 2021-01-04 03:04:16

Posts: 1

Helpful: 5

Solutions: 1

Stories: 0

Registered: 2021-01-03

Re:Deco cant connect to tv set up box via lan cable -Solution

2021-01-03 13:00:15 - last edited 2021-01-04 03:04:16

@Jkjk3468

Have the same issue now (withM4) although it worked for a year now it doesnt connect (router mode) tried both modes, wifi connection no issue, either mode..

Tv is LG

Solved checked the IP on tv and changed it to manual, and works now..

Deco cant connect to tv set up box via lan cable

Deco cant connect to tv set up box via lan cable

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