Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > I can't access the Internet after successfully connected to the TP-Link router's wireless network

< Wi-Fi Routers

I can't access the Internet after successfully connected to the TP-Link router's wireless network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

I can't access the Internet after successfully connected to the TP-Link router's wireless network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

N.H

2019-11-10 01:13:23

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-11-10

I can't access the Internet after successfully connected to the TP-Link router's wireless network

2019-11-10 01:13:23

Model: Archer C50

Hardware Version: V4

Firmware Version:

Hello,

I have Archer C5 (not C50, C5 wasn't in options), i can see both networks created by router, but none of them have access to the internet. I followed the guide here https://www.tp-link.com/la/support/faq/428/ but none of the steps worked. This happened for the second time, first time (14 days ago) I got to make it work, this time I'm helpless.

1 Reply

Kevin_Z

2019-11-11 06:57:13

Posts: 21570

Helpful: 5032

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:I can't access the Internet after successfully connected to the TP-Link router's wireless network

2019-11-11 06:57:13

@N.H

What is the led status of the Archer C5 V4?

Please show us a screenshot of the status page.

If there is no valid internet IP address, try to reconfigure it with the username and password given by ISP.

If it has internet IP already, try to change the DNS server under LAN settings page.

Besides, cause the Archer C5 V4 is a customized product based on the specific requests of ISP, you can give a call to your ISP to get some help.

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

I can't access the Internet after successfully connected to the TP-Link router's wireless network

I can't access the Internet after successfully connected to the TP-Link router's wireless network

Information

Voters 0

Tags