Can't access internet
Hello,
I bought the modem AX50 AX3000 because my modem isn't good enough & I tried to connect the new modem but Turkcell company doesn't give the ability to the new modem to work İnternete can't access I called Turkcell but They told me that the modem would not work, only theirs company's modem would work.Actually their company's modems are very poor. I need someone to solve my problem & tell me how I'll make the new modem tp-link AX50 AX3000 access to the internet.
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Hi, is the model number of the TP-Link device Archer AX50? This is not a modem actually, it is a wireless router, it cannot work with the DSL line directly, you do need a modem from Turkcell. Most importantly, if Turkcell told you that you cannot use the modem from other brands, I'm afraid we cannot help you with that.
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Hi, if you still keep the Turkcell modem, ensure the internet is working on that modem, then connect the modem to the WAN port of the AX50, refer to the setup video below to set up the internet:
https://www.tp-link.com/support/download/archer-ax50/
M.Nour wrote
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