network crashing

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network crashing

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network crashing

a4campbell

2019-09-05 20:59:32

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-09-05

network crashing

2019-09-05 20:59:32

Model: AP200

Hardware Version: V11

Firmware Version:

We have been using TP link to provide a network in our home but it has developed a problem, the whole system stops working, the three lights are working on the adapters are on but no connection. it also drops the speed on occasions, we get between 23 and 25 gb to the router and the wireless in the house is good, the speed via the adapters ranges from 4 to 10 gb and is variable. We can get it working again if we fiddle with the system but we cannot identify the source of the problem. We have 1 master and run 6 units off of it.

1 Reply

Kevin_Z

2019-09-06 03:03:01

Posts: 21756

Helpful: 5137

Solutions: 2565

Stories: 21

Registered: 2018-12-24

Re:network crashing

2019-09-06 03:03:01

@a4campbell

What are the model number of the powerline adapters? What is the current network diagram as well?

You mentioned gb as speed, may I know who is your internet service provider and what is the bandwidth you pay for them?

What is the led status of the powerline adapters when the internet stops working? In the meantime, please click here to check the IP address and gateway obtained by your computer with it connected to the powerline adapter.

What is the actual speed you can get from the main router and powerline adapters separately? Please show us some screenshots of the speed test page.

Besides, for the unstable connection issue, you can refer to https://www.tp-link.com/support/faq/2230/

Thanks in advance, and have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

network crashing

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