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Deco M4 crashing

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Deco M4 crashing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 crashing
Deco M4 crashing
2021-01-31 19:36:17
Model: Deco M4  
Hardware Version: V1
Firmware Version: latest

Hello!

 

I have an issue with one of my Deco devices and I was hoping someone could point me towards a solution.

 

So this deco which has the issue is connected wired (cat6) to my modem and sends out a mesh signal. I got a PC plugged in the deco using an ethernet cable.

I have 3 units and the others work fine, never a problem all connected to the modem using ethernet.

 

The one with the issue is crashing maybe once a day? (the signal drops and the light on top is flashing red) The network is up, the other deco devices are working fine.

I need to power off and on again and everything is ok again.

So.. something is making it crash.

 

I tried to debug by reading the log, but I just don't know what to look for.

 

Any suggestions?

 

Thanks in advance!

 

relevant log entries before the crash;

 


Sun Jan 31 20:09:04 2021 daemon.emerg procd: Sorry, rule does not exist.
Sun Jan 31 20:09:04 2021 daemon.emerg procd: Sorry, rule does not exist.
Sun Jan 31 20:09:07 2021 daemon.emerg procd: killall: leds_set_nightmode: no process killed
Sun Jan 31 20:09:12 2021 user.emerg syslog: tp269,504[6470]:
Sun Jan 31 20:09:17 2021 daemon.emerg procd: (notice) ndppd (NDP Proxy Daemon) version 0.2.4
Sun Jan 31 20:09:17 2021 daemon.emerg procd: (notice) Using configuration file '/var/etc/ndppd.conf'
Sun Jan 31 20:09:17 2021 daemon.emerg procd: (error) Failed to load configuration file '/var/etc/ndppd.conf'
Sun Jan 31 20:09:24 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd:  SSDK Init OK!
Sun Jan 31 20:09:31 2021 daemon.emerg procd: operate done.
Sun Jan 31 20:09:31 2021 daemon.emerg procd: 
Sun Jan 31 20:09:31 2021 daemon.emerg procd: ERROR[init_handler 94] bluetooth and default_network all close now exit
Sun Jan 31 20:09:32 2021 daemon.emerg procd: RTNETLINK answers: Cannot assign requested address
Sun Jan 31 20:09:33 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:33 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:33 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:33 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:33 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:33 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:09:33 2021 daemon.emerg procd: /etc/rc.common: line 1: can't create /proc/sys/net/ipv6/conf/br-wan/disable_ipv6: nonexistent directory
Sun Jan 31 20:09:34 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:34 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:34 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:34 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:34 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:35 2021 daemon.emerg procd: uci: Entry not found
Sun Jan 31 20:09:38 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:38 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:38 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:38 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:38 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:38 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:09:43 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:43 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:43 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:43 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:43 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:43 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:09:46 2021 cron.err crond[5028]: time disparity of 194796 minutes detected
Sun Jan 31 20:09:48 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:48 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:48 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:48 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:48 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:48 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:09:53 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:53 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:53 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:53 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:53 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:53 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:09:58 2021 user.err IMPROXY: ERROR[init_interface@185]: interface br-wan don't have ipv6 address
Sun Jan 31 20:09:58 2021 user.err IMPROXY: ERROR[init_interface@172]: SIOCGIFADDR filed br-wan
Sun Jan 31 20:09:58 2021 user.err IMPROXY: ERROR[init_interface@233]: Disable IGMP, there is not igmp upstream interface or igmp downstream interface
Sun Jan 31 20:09:58 2021 user.err IMPROXY: ERROR[init_interface@245]: Disable MLD, there is not mld upstream interface or mld downstream interface
Sun Jan 31 20:09:58 2021 user.emerg IMPROXY: FATAL[init_interface@251]: exiting.....
Sun Jan 31 20:09:58 2021 user.err IMPROXY: ERROR[main@620]: exiting.........
Sun Jan 31 20:10:02 2021 user.emerg syslog: tp215,22[7945]:
Sun Jan 31 20:10:04 2021 daemon.err uhttpd[5179]: ath22     no frequency information.
Sun Jan 31 20:10:04 2021 daemon.err uhttpd[5179]: 
Sun Jan 31 20:11:01 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Jan 31 20:11:01 2021 daemon.err client_mgmt: client_mac:6C-C7-EC-48-7E-8D, client_ifname:ath0, client_action:associate
Sun Jan 31 20:11:01 2021 daemon.err client_mgmt: client(6C-C7-EC-48-7E-8D) assocaite by if(ath0).
Sun Jan 31 20:11:01 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:08 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:15 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:22 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:30 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:36 2021 daemon.err nrd[4343]: estimatorCmnHandleBeaconReportEvent: Beacon report for STA 6C:C7:EC:48:7E:8D in unexpected state 2
Sun Jan 31 20:11:38 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Jan 31 20:11:38 2021 daemon.err client_mgmt: client_mac:6C-C7-EC-48-7E-8D, client_ifname:ath0, client_action:disassociate
Sun Jan 31 20:11:38 2021 daemon.err client_mgmt: client(6C-C7-EC-48-7E-8D) disassocaite by if(ath0).
Sun Jan 31 20:12:31 2021 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Jan 31 20:12:31 2021 daemon.err client_mgmt: client_mac:1E-C5-82-B6-DE-01, client_ifname:ath1, client_action:associate
Sun Jan 31 20:12:31 2021 daemon.err client_mgmt: client(1E-C5-82-B6-DE-01) assocaite by if(ath1).
 

 

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#1
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3 Reply
Re:Deco M4 crashing
2021-02-02 06:05:14

@BP1 

Hi,

May I know the working mode on this deco, access point mode?

Could you please provide a detailed picture about your network structure?

Would swapping the location of this Deco with another satellite Deco make any difference？

 

Thank you very much and wait for your reply

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#2
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Re:Deco M4 crashing
2021-02-02 15:33:50 - last edited 2021-02-02 15:35:19

 

TP-Link wrote

@BP1 

Hi,

May I know the working mode on this deco, access point mode?

Could you please provide a detailed picture about your network structure?

Would swapping the location of this Deco with another satellite Deco make any difference？

 

Thank you very much and wait for your reply

@TP-Link 

 

Hello, thank you for your reply.

 

The working mode is indeed AP.

The network structure is:

 

Fiber -> Fritz box Modem

-> Deco (ethernet) -> PC (ethernet) + Wireless devices (office)

-> Deco Main (ethernet) -> Switch for ethernet + Wireless devices (living room)

-> Deco (ethernet) -> PC (ethernet) + Wireless devices (bed room)

 

Only the Office Deco crashes.

I haven't tried switching 2 units (for example bedroom and office), I hoped the error log would point to some configuration issue :)

I will try and swap 2 units, so we can rule out if the Office device is faulty.

 

B.

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#3
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Re:Deco M4 crashing
2021-02-11 09:11:36 - last edited 2021-02-11 09:12:02

@TP-Link 

 

So I switched the Office Deco with the Bedroom Deco and I'm still experiencing crashes in the office: so it wasn't one faulty unit.

I suspect some sort of packet overflow or other command which triggers the error, since my PC is connected via ethernet.

 

I'll attach the logs for debugging.

Please let me know if you have any suggestions!

File:
deco-log-20210211.zipDownload
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#4
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