Tp Link AX 10 WiFi 2.4 ghz wifi band auto off
The 2.4ghz band in my WiFi is automatically shutting down and all 2.4ghz connections get disconnected and then do not connect back. If you turn off WiFi and then turn it on, all devices get connected again. Same problem occurs after some time The 5ghz band is working fine, there is no problem.
I have checked all the channels of 2.4ghz wifi, there is a problem with all of them. I have bought a new wifi and it has this problem. please try to solve
tp link box show hardware version 2.8 model AX10(IN)
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Hi @RinchhaRam,
Since you mentioned that the new router has the same problem, it may be caused by environmental factors. You can try to test the router in different locations or environments.
Please try:
1. Check if there are other devices nearby (such as microwave ovens, Bluetooth devices) that may interfere with the 2.4GHz signal.
2. Try changing the channel width from 20/40MHz to 20MHz to reduce interference
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Joseph-TP wrote
Hi @RinchhaRam,
Since you mentioned that the new router has the same problem, it may be caused by environmental factors. You can try to test the router in different locations or environments.
Please try:1. Check if there are other devices nearby (such as microwave ovens, Bluetooth devices) that may interfere with the 2.4GHz signal.
2. Try changing the channel width from 20/40MHz to 20MHz to reduce interference
me too facing same issue on my samsung Exynos phones , everytime after changing wifi password 5ghz is not connecting,i have to reboot to connect 5ghz network.other phones don't have such issue ,
Router ax10, hardware v1.2, firmware version V1.20_1.3.10 Build 20240130,i did factory reset , reinstalled firmware many times unfortunately it won't work.my archer c6 doesn't have such issues.
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@RinchhaRam i did factory reset Nothing worked. ax10 hw 1.2 ..... firmware V1.20_1.3.10 Build 20240130 . Wifi won't connect after changing password we need to restart the router that's the issue I'm facing apart from this it has some Bufferbloat latency .
RinchhaRam wrote
The 2.4ghz band in my WiFi is automatically shutting down and all 2.4ghz connections get disconnected and then do not connect back. If you turn off WiFi and then turn it on, all devices get connected again. Same problem occurs after some time The 5ghz band is working fine, there is no problem.
I have checked all the channels of 2.4ghz wifi, there is a problem with all of them. I have bought a new wifi and it has this problem. please try to solve
tp link box show hardware version 2.8 model AX10(IN)
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Are your problems concentrated on one wireless band? Or are both bands unable to be connected after changing the password?
Please compare the guest network to see if there is the same problem? Test different phones for comparison.
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Joseph-TP wrote
Are your problems concentrated on one wireless band? Or are both bands unable to be connected after changing the password?
Please compare the guest network to see if there is the same problem? Test different phones for comparison.
@Joseph-TP it's concentrated on 5ghz band , samsung Exynos phones ,i have samsung m31,samsung a 50 ,other phones brands have no such issues.also it has some increased bufferbloat latency compared to archer A6 v3 with qos enabled in router mode not in AP mode.
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Hi @GAMER-XD,
Thanks for your feedback, I have created a ticket to follow up your case. The tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
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please rase a enqury for my WiFi router issue, only 2.4 ghz band auto off after 15 to 20 hours, 5ghz band working perfectly no essue
i have change setting of 2.4 ghz band channel 6 and 20mhz select
but essue not slov. i think its frimware problm plz update this WiFi frimware
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