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Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

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Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

nitiz99

2020-10-26 15:53:15 - last edited 2020-10-27 07:30:55

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Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2020-10-26 15:53:15 - last edited 2020-10-27 07:30:55

Model: Archer C6

Hardware Version: V2

Firmware Version: 1.3.6

Router : Archer C6.

The wifi connection works fine on mobiles, laptops connected to it.

My macbook is using the 5GHz and has no issues. I also tried 2.4 GHz on macbook and the connection speed was around 55 Mbps.

But, when I connect my android TV to wifi (2.4 GHz), the tv shows the WiFi connected Logo but when I open Youtube App or Amazon Prime App on my TV, the videos don't load and it shows a message that network not available.

TV model is Mi Tv 4A Pro. The TV takes only 2.4 GHz.

I have a 125 Mbps internet plan.

The location of TV is just 3 meters away from router.

Country : India

Main Question : Is my router blocking the internet access to my Android TV ?

11 Reply

Kadir1991

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2021-01-29 10:11:40

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-01-29 10:11:40

@nitiz99 same issue with me please provide solutions

harshaG

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2021-02-21 16:57:40

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-21 16:57:40

@nitiz99 same problem with my router as well. all laptops, mobiles are working fine but for my tv Mi-TV PRO wifi connected but internet not working .
youtube, netflix,amazon etc says no internet connection. please share a solution for this problem if u have any.

terziyski

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2021-02-21 17:50:48

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-21 17:50:48

Have you tried to change the default ISP DNS to something different and see if that can resolve the issue:

Reboot the router after making this change.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

CheckYourScreen

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2021-02-28 06:42:24 - last edited 2021-02-28 06:46:22

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-28 06:42:24 - last edited 2021-02-28 06:46:22

@nitiz99 same issue here, Mi Tv 4A here clogging my 2.4ghz network somehow, while 5ghz works fine.

Ping and jitter skyrockets on all devices connected to 2.4ghz and speed drops to <1mbps on 300mbps connection.

Tried connecting TV to guest network 2.4ghz with AP isolation but didnt help.

Not sure what the hell is up with Mi TV firmware, I tried everything from router side but it doesnt seems to resolve, toggling wifi on TV helps.

Does anyone know how to get debug logs from router to review them while the issue appears? @Kevin_Z any idea? TIA

harshaG

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2021-02-28 07:04:27

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-28 07:04:27

@Ivaylo thanks a ton 👍 it worked. changing dns is a quick fix. thanks again.

harshaG

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2021-02-28 07:05:54

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-28 07:05:54

@CheckYourScreen try the dns fix given above. it worked for me, though not sure how.

CheckYourScreen

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2021-02-28 07:11:51

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-02-28 07:11:51

@harshaG changing DNS, toggling wifi on TV or rebooting router are temporary fix, issue reappears in a day.

I have tested almost everything but issue reappears.

I just disabled WMM feature on 2.4ghz and testing it out, one plus point seems to be is the throughput on 2.4ghz went up drastically after disabling WMM, i'll keep you posted regarding the 2.4ghz clogging issue by TV.

Kevin_Z

2021-03-01 06:33:49

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Re:Archer C6 - No access to internet when connected to Android TV [Mi TV 4A Pro]

2021-03-01 06:33:49

@CheckYourScreen

What if you try to install the beta firmware on the Archer C6, and disable Onemesh feature to give it a go? Here is the download link for the beta firmware:

https://community.tp-link.com/en/home/forum/topic/186586

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