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Knowledge Base/ Troubleshooting
a week ago
How to Identify a Fake SD Card
A security camera that works with a standalone micro SD card is primarily designed to store motion-activated recordings or short video clips of movements with local storage, which offers a...
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Knowledge Base/ Troubleshooting
2024-09-17 09:26:37
What to do if the Tapo Camera image color is abnormal?
If your Tapo Camera shows any abnormal color image, like purple, green, or pink, here are some tips. 1. If you watch the camera on an Android phone: 1) Tap the camera card on the Tapo app > Home tab...
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Knowledge Base/ Features & Configuration
2024-09-17 09:04:07
How to use the Pan & Tilt function of the Tapo cameras on the Tapo app
The following steps will guide you in setting up the Pan & Tilt feature on the Tapo cameras. Note: Only Pan/Tilt cameras have this feature. Step 1. After setting up your Tapo camera successfully, tap...
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Knowledge Base/ Features & Configuration
2024-09-17 08:33:13
How to set up Patrol Mode on Tapo cameras
The Patrol Mode feature allows the Tapo camera to move between your marked positions, and the following steps will guide you in setting up the Patrol mode on the Tapo cameras. Note: Only Pan/Tilt...
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Knowledge Base/ Features & Configuration
2024-09-08 09:45:17
Where can I find detection recordings of Tapo & Kasa cameras on the Tapo app?
This article will introduce the steps of finding and watching the detection recordings of the Tapo & Kasa cameras on the Tapo app. To find and watch the detection recordings of a camera, please...
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Knowledge Base/ Troubleshooting
2024-09-08 09:27:43
What should I do if I fail to configure Tapo Camera?
The Tapo App will guide you step-by-step during the initial configuration, but you may not be able to get through all the steps due to some interference. You may see the following error messages on...
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