Unstable wifi , No internet every 1-5 minutes in Archer C80
Sometimes Router WiFi says no internet on some devices, not all devices . and at that time the C80 router's app login and web interface also cannot be accessed from From all those devices.
I have a tplink c6u router which set as WDS device to extend the range of my WiFi. When I connect to this c6u router all device internet working fine . But when connect to primary router C80 say no internet sometime. When I switch on off primary router C80 all device internet working fine for sometime. Please fix this problem ...... I have been facing this problem for the last three months.
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Hi @Koushik7788,
In the community, we recommend that you send feedback to the same post. Then we can focus on your problem. Otherwise, you are likely to encounter repeated suggestions and repeated troubleshooting instructions.
I understand your urgency to solve the problem, but your situation has been reported to the engineer. It is recommended that you contact the engineer directly through TKID250102775 and report your latest situation to the engineer.
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Hi @Koushik7788,
In the community, we recommend that you send feedback to the same post. Then we can focus on your problem. Otherwise, you are likely to encounter repeated suggestions and repeated troubleshooting instructions.
I understand your urgency to solve the problem, but your situation has been reported to the engineer. It is recommended that you contact the engineer directly through TKID250102775 and report your latest situation to the engineer.
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@Joseph-TP I have sent them all the necessary information they requested. but they have not responded for a long time.
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Hi @Koushik7788,
I see that the engineer has responded to you in the ticket. Generally speaking, the slow response may be due to the lack of detection tools, and engineer needs to confirm before providing help.
Please continue to communicating with engineer via ticket. Thank you for your patience and cooperation.
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@Joseph-TP It has been 11 days and I have not received any reply from them. Please look into the matter 😔.
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Hi@Koushik7788,
I have contacted the engineers to respond to your case first. However, generally they do not respond to you because they have failed to reproduce the problem and are still trying their best to test and locate the problem. I hope you can give the engineers more time.
Thank you again for your understanding and support.
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