Mercusys Router & TP Link

Mercusys Router & TP Link

Mercusys Router & TP Link
Mercusys Router & TP Link
2024-08-11 19:27:50 - last edited 3 weeks ago

We have had a Mercusys router installed now we're using the TP link x55 booster mesh system. We currently have 4 including the main box.

 

we are finding the service very intermittent dropping in & out. Running speed tests we can get between 5-70mb - my family are getting extremely frustrated. Is this a TP set up error? A installation error? Or something else?

 

the connection just drops intermittently! 

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Re:Mercusys Router & TP Link-Solution
2024-08-13 02:29:36 - last edited 3 weeks ago

  @Reprhi 

Hi, Nice to see you again.

Can I have the model number of your Mercusys 4G/5G router?

Did the 4*Deco X55 units wirelessly connect to each other, such as:

Mercusys 4G/5G Router--- <Ethernet cable> --- main Deco X55(in middle Bedroom)---- <Wi-Fi> --- Lounge Deco--- <Ethernet cable> ---Sky box

                                                                                                                                       ---- <Wi-Fi> --- Attic Deco ---- <Wi-Fi> ---Office Deco

 

What are the model numbers of the devices that intermittently dropped out?

Have you noticed any Deco X55 turned flashing red?

 

By the way, since the Mercusys 4G/5G router also works as a DHCP server, did you set Deco X55 into Access Point mode?

How to set up Deco to work in Access Point mode

 

Wait for your reply and best regards.

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Re:Mercusys Router & TP Link-Solution
2024-08-13 02:29:36 - last edited 3 weeks ago

  @Reprhi 

Hi, Nice to see you again.

Can I have the model number of your Mercusys 4G/5G router?

Did the 4*Deco X55 units wirelessly connect to each other, such as:

Mercusys 4G/5G Router--- <Ethernet cable> --- main Deco X55(in middle Bedroom)---- <Wi-Fi> --- Lounge Deco--- <Ethernet cable> ---Sky box

                                                                                                                                       ---- <Wi-Fi> --- Attic Deco ---- <Wi-Fi> ---Office Deco

 

What are the model numbers of the devices that intermittently dropped out?

Have you noticed any Deco X55 turned flashing red?

 

By the way, since the Mercusys 4G/5G router also works as a DHCP server, did you set Deco X55 into Access Point mode?

How to set up Deco to work in Access Point mode

 

Wait for your reply and best regards.

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