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Deco X20 4G connection problem
Deco X20 4G connection problem
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2024-07-25 21:17:23 - last edited 2024-07-30 02:26:29
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Deco X20 4G connection problem
2024-07-25 21:17:23 - last edited 2024-07-30 02:26:29
I'm in Italy, my deco doesn't connect to the internet, sim is working on smartphone
carrier: Windtre
sim without PIN
Band: 3
the sim info seems not to be read within the deco app.
Router firmware updated. Please help me
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Registered: 2020-04-14
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29
Posts: 12443
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Stories: 9
Registered: 2020-04-14
Re:Deco X20 4G connection problem-Solution
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29
Hi, Have you tried to manually add an APN profile on the Deco, such as:
https://www.windtrebusiness.it/en/support/services-and-settings/mobile/internet
| Fields to fill in | Parameters to insert |
|---|---|
| Profile name | leave the field empty |
| Password | leave the field empty |
| APN | Internet.it |
Wait for your reply and best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Posts: 12443
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Registered: 2020-04-14
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29
Posts: 12443
Helpful: 1719
Solutions: 1199
Stories: 9
Registered: 2020-04-14
Re:Deco X20 4G connection problem-Solution
2024-07-26 01:53:47 - last edited 2024-07-30 02:26:29
Hi, Have you tried to manually add an APN profile on the Deco, such as:
https://www.windtrebusiness.it/en/support/services-and-settings/mobile/internet
| Fields to fill in | Parameters to insert |
|---|---|
| Profile name | leave the field empty |
| Password | leave the field empty |
| APN | Internet.it |
Wait for your reply and best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
Recommended Solution
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Re:Deco X20 4G connection problem
2024-08-23 14:05:47
Same problem here in Norway!
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2024-07-25 21:17:23 - last edited 2024-07-30 02:26:29
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