Update of firmware results in inability to see tplinkdeco.net
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Update of firmware results in inability to see tplinkdeco.net
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Have just upgraded the firmware to the latest version available and now I am unable to connect to https://tplinkdeco.net/
WHY is this occurring?
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Hi, are you able to manage Deco x20 via Deco APP?
Have you tried to access Deco via its LAN IP address under Deco APP>More>Advanced>LAN IP?
Wait for your reply and best regards.
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I am able to connect through the app and by using the internal IP address. But the tplinkdeco.net connection still fails to work. Why is this? Before I upgraded the driver yesterday it worked flawlessly. Immediately afterward (and still today), it tells me:-
Hmm. We’re having trouble finding that site.
We can’t connect to the server at tplinkdeco.net.
- Try again later
- Check your network connection
- Check that Firefox has permission to access the web (you might be connected but behind a firewall)
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@Mollcons Use 192.168.68.1 instead
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Hi, Did you use Sarafi? Or have you tried a different network browser, like Chrome or Firefox?
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David-TP wrote
Hi, Did you use Sarafi? Or have you tried a different network browser, like Chrome or Firefox?
I do NOT have Safari on this platform (Windows), but have tried Firefox, Chrome and Edge - all show the same response.
My assumption is that the last firmware update broke the ability to connect to that URL.
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Hi, 1.1.5 has been released for a while but I haven't seen similar feedback before.
However, I do see a new firmware 1.1.8 was released a few days ago.
If possible, you could try to install the latest firmware to see whether it helped:
https://www.tp-link.com/en/support/download/deco-x20/v3/#Firmware
Thank you very much and best regards.
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David-TP wrote
Hi, 1.1.5 has been released for a while but I haven't seen similar feedback before.
However, I do see a new firmware 1.1.8 was released a few days ago.
If possible, you could try to install the latest firmware to see whether it helped:
https://www.tp-link.com/en/support/download/deco-x20/v3/#Firmware
Thank you very much and best regards.
Both in the app and in the browser, the latest version is showing as 1.1.5, released on 23rd October 2023.
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