Solution Wi-Fi Range Extender Causing Host Router No Internet
This Article Applied to
TL-WA850RE_V7;TL-WA855RE_V5
Issue Description
After setting up the extenders, users might notice that any device (laptop/desktop computer/mobile phone) trying to connect to the original router network is unable to connect. Over WiFi it says 'Connected, no internet' and for Ethernet connections, it seems to show it as an 'Unidentified Network'. Connecting these devices to the extender works fine. After switching off the extender, all the devices immediately work fine on the host network.
Available Solutions
The official firmware updates will soon fix this issue. For now, we recommend installing the following beta firmware, which has already resolved the problem;
| TL-WA860RE_V6 | TL-WA860RE_V6_1.0.12_build20231110(Beta Firmware) |
|---|---|
| TL-WA850RE_V7 | TL-WA850RE_V7_1.0.13 Build 231115(Official Firmware) |
| TL-WA855RE_V5 | TL-WA855RE_V5_1.0.13 Build 231115(Official Firmware) |
| TL-WA854RE_V4 | TL-WA854RE_V4_1.0.13 Build 231115(Official Firmware) |
| RE105_V5 | RE105(US)_V5_1.0.13 Build 231115(Official Firmware) |
How to manually update the firmware on the Range Extender: How to upgrade the firmware of my range extender.
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
