Solution [Solution] Downloading stops after 2GB
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi Team,
The downloading stops after 2GB. From 10 MBPS to 0 KBPS.
When I bypass the router and directly connect the LAN cable from the ISP Modem , no issue is observed.
However, when connected to router the downloading stops at 2 GB , tested for various devices and files.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Recently, some customers reported that they were unable to download files bigger than 2GB and the downloading process will stop at 2GB on 3/4G routers. After further troubleshooting, we have found the problem and if you have the same issue, please install the following firmware:
| TL-MR100(EU) V1/V2 |
TL-MR100(EU) V1&V1.2-build 20210908 |
| TL-MR150(EU) V5 | TL-MR150(EU) V2-build 20220223 |
| TL-MR6400(APAC) V5 | TL-MR6400(APAC) V5-build 20220505 |
| TL-MR6400(EU) V5 | TL-MR6400(EU) V5-build 20210611 |
| Archer MR200(EU) V5 | Archer MR200(EU) V5-build 20211015 |
| Archer MR200(EU) V4 | Archer MR200(EU) V4-build 20220520 |
| Archer MR200(EU) V5.2 | Archer MR200(EU) V5.2-build20211117 |
| Archer MR400(EU) V4 | Archer MR400(EU) V4-build20211029 |
Please let me know whether the issue has been fixed.
And if your model number is not included, please comment below with the model number as well as the hardware and firmware version.
- Copy Link
- Report Inappropriate Content
Hi, sorry for the delay.
Did you still have the same issue and I would like to forward your case to the senior engineers.
Please have a check of your message box.
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you and May I know who is your internet service provider?
I think now MR100 is working on the wireless router mode?
- Copy Link
- Report Inappropriate Content
The ISP is local ISP EKSSONS BROADBAND.
As mentioned earlier there is no issue observed when I bypass tplink mr 100.
Yes, as i am using wan port, the mode is wireless route mode.
- Copy Link
- Report Inappropriate Content
Hi, Thank you for the quick reply.
There is no need for the remote session at this moment and the engineers could produce the same issue on their side.
They are applying for the beta firmware now and once it is ready, we will update it here as soon as possible.
- Copy Link
- Report Inappropriate Content
Thank you for looking this through.
I am waiting for fix or beta firmware.
May i know if there is any tentative timeline of when is the firmware expected ?
- Copy Link
- Report Inappropriate Content
Recently, some customers reported that they were unable to download files bigger than 2GB and the downloading process will stop at 2GB on 3/4G routers. After further troubleshooting, we have found the problem and if you have the same issue, please install the following firmware:
| TL-MR100(EU) V1/V2 |
TL-MR100(EU) V1&V1.2-build 20210908 |
| TL-MR150(EU) V5 | TL-MR150(EU) V2-build 20220223 |
| TL-MR6400(APAC) V5 | TL-MR6400(APAC) V5-build 20220505 |
| TL-MR6400(EU) V5 | TL-MR6400(EU) V5-build 20210611 |
| Archer MR200(EU) V5 | Archer MR200(EU) V5-build 20211015 |
| Archer MR200(EU) V4 | Archer MR200(EU) V4-build 20220520 |
| Archer MR200(EU) V5.2 | Archer MR200(EU) V5.2-build20211117 |
| Archer MR400(EU) V4 | Archer MR400(EU) V4-build20211029 |
Please let me know whether the issue has been fixed.
And if your model number is not included, please comment below with the model number as well as the hardware and firmware version.
- Copy Link
- Report Inappropriate Content
Hi ,
Thank you very much for the firmware.
The issue seems to be have resolved ( checked for 2 different files and there is no stop after 2 GB).
Again, Thanks a ton.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@TP-Link Hi, I'm seeing the same behavior on an Archer MR400 v4 00000001 with firmware 1.4.0 0.9.1 v0001.0 Build 201230 Rel.32867n.
Is there a firmware fix for the MR400 as well?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 14349
Replies: 43
Voters 1