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Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

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Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GuiPoM

2021-03-01 15:00:57 - last edited 2021-03-03 08:19:23

Posts: 23

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Registered: 2019-11-11

Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

2021-03-01 15:00:57 - last edited 2021-03-03 08:19:23

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version:

Hello,

I am pretty sure that there is a firmware upgrade for my Deco M9 Plus v1.1.

But even if there is one, I cannot check it from the mobile app. It behaves as if there was no internet connection. Until now the app always worked nicely and I did not had any issue to upgrade from firmware to firmware.

Of course my internet connection is working ! It there any option to have that update section working again ?

1 Accepted Solution

TP-Link

2021-03-03 08:06:37 - last edited 2021-03-03 08:19:23

Posts: 6831

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Re:Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1-Solution

2021-03-03 08:06:37 - last edited 2021-03-03 08:19:23

@GuiPoM

Hi,

The latest firmware for Deco M9 plus V1 is firmware 1.5.0 now but it has not been released to all regions yet so that some users might not be able to detect the 1.5.0 upgrade on the APP.

And here is the link:

https://static.tp-link.com/2021/202102/20210219/Deco_M9_Plus_V1_1.5.1_210126.zip

if you did not want to update via the Web UI, maybe we can wait for APP automatic upgrade;

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Recommended Solution

6 Reply

TP-Link

2021-03-02 06:09:14 - last edited 2021-03-03 08:07:16

Posts: 6831

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Re:Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

2021-03-02 06:09:14 - last edited 2021-03-03 08:07:16

@GuiPoM

Hi, have you tried to log into the web UI via http://tplinkdeco.net and manually update the latest firmware:

Deco M9 Plus(EU)_V1_1.5.1_210126

https://static.tp-link.com/2021/202102/20210219/Deco_M9_Plus_V1_1.5.1_210126.zip

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

GuiPoM

LV2

2021-03-02 07:06:38

Posts: 23

Helpful: 18

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Registered: 2019-11-11

Re:Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

2021-03-02 07:06:38

Hello @TP-Link

No, of course not! Should I?

Deco M9 is for standard users, not well aware how to perform such thing. So I expect the app to do it for me.

This is why I am reporting here that the app does not work!

By the way: just imagine that I flash the v2 firmware on my v1.1? Will I brick my deco?

GuiPoM

LV2

2021-03-02 08:16:06

Posts: 23

Helpful: 18

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Registered: 2019-11-11

Re:Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

2021-03-02 08:16:06

There was an issue with the main Deco, I guess, as I decided to reboot it and now the firmware check is working again ... more or less !

But my Deco unit is telling me that I am already up to date, even if it does not seem to be the case. Who is right, the website, telling me that there is something new for my unit, or my Deco unit, telling me that I am running the latest firmware ?

TP-Link

2021-03-03 08:06:37 - last edited 2021-03-03 08:19:23

Posts: 6831

Helpful: 3106

Solutions: 537

Stories: 28

Registered: 2018-07-23

Re:Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1-Solution

2021-03-03 08:06:37 - last edited 2021-03-03 08:19:23

@GuiPoM

Hi,

The latest firmware for Deco M9 plus V1 is firmware 1.5.0 now but it has not been released to all regions yet so that some users might not be able to detect the 1.5.0 upgrade on the APP.

And here is the link:

https://static.tp-link.com/2021/202102/20210219/Deco_M9_Plus_V1_1.5.1_210126.zip

if you did not want to update via the Web UI, maybe we can wait for APP automatic upgrade;

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

Cannot upgrade (or check for upgrade) Deco M9 Plus V1.1

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