Deco M9 Plus, cannot update firmware on main deco

Deco M9 Plus, cannot update firmware on main deco

Deco M9 Plus, cannot update firmware on main deco
Deco M9 Plus, cannot update firmware on main deco
Tuesday - last edited Thursday
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12

Hello, 

 

I have been having some problems with my Deco and wanted to update their firmware to the latest version. I downladed the update utility and latest firmware version (Deco M9 Plus(US)_V2_1.6.4 Build 20240718) from here: https://www.tp-link.com/us/support/download/deco-m9-plus/

 

Running the utility it finds all 3 of my units, but only upgrades my sattalies, the main deco that is conected to ethernet is stuck on version 1.2.12. 

 

I've browsed this forum for answers but everything suggests a Web UI to upgrade but I cannot seem to get to it. What is the solution here, I set one of my other decos that have upgraded as the main deco then try the firmware update again?

 

Thank you for your help

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#1
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1 Accepted Solution
Re:Deco M9 Plus, cannot update firmware on main deco-Solution
Tuesday - last edited Thursday

  @DSC7 

 

Here is what you can do: delete (remove) all Satellite Deco from your Deco mesh, using Deco app for that. 

 

With only Main Deco left, try upgrading again. 

 

After that, you can add Satellite Deco back.

Recommended Solution
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#2
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2 Reply
Re:Deco M9 Plus, cannot update firmware on main deco-Solution
Tuesday - last edited Thursday

  @DSC7 

 

Here is what you can do: delete (remove) all Satellite Deco from your Deco mesh, using Deco app for that. 

 

With only Main Deco left, try upgrading again. 

 

After that, you can add Satellite Deco back.

Recommended Solution
  1  
  1  
#2
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Re:Deco M9 Plus, cannot update firmware on main deco
Tuesday

  @Alexandre. 

 

Thank you for your help. This prodecure worked in getting the main deco's firmware upgraded. 

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#3
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