Hello,

I'm getting random disconnects from the 4G network.

Yes, i have updated the ISP config file and it’s the same issue.

I have already changed the SIM card in the case it was defective, but i get the same issue.

I'm trying to get information on the cell tower it is connecting to and the bands its connecting on.
I see then bands but can’t select which ones to connect to in advanced options.

What’s more important right now is that I need to know exactly to what cell tower it is connecting to provide this information to the service provider for investigation.

Please provide information on how to extract this data. I need this information ASAP :( .
If I can’t check this information, I can only say that your device is defective and will have to request a refund/repair.

Please, your help will be appreciated. I need to know the cell tower ID that its connecting to.
My phone can provide this information and so can the old 3G router from Huawei I had.

There’s must be an option or raw data page where I can’t read this info from, I don’t care if it’s not presentable, I’ll sort out the data myself.

Thank you in advance.