I connect my laptop to the switch and it shows as connected to the internet but nothing will load on either Edge or Chrome. I connect the same Ethernet cable directly to the router and it all works fi

After reliable use for many months my AV600 Powerline has started freezing every few days. The iPhone app and TP-Link Utility of my laptop cannot connect to it. A reboot sorts it out for a while. The

Apologies but I have no idea how to find out the Hardware and Firmware versions. How often should I be expected to have to reboot the extender to re-establish an internet connection? This seems to be