I ordered a new HS110 from an online seller on Lazada Philippines but I'm having problems making it work. HS110 won't turn off via Kasa app or physical power button. I tried multiple factory resets, c

hi there HS100 V2 is always turned on and cannot turned off - this is manually not possible and also not via Wlan. I think it has something to do with the built-in relay. Please tell me what i can do.