We have a OC200 controller that the installer will not provide access to. Support has said to reset it, but the reset using the hardware button on the OC200 does not seem to be releasing the OC200 fro

Hi, we have a Omada system that was installed by a company. We were not provided any login info to the admin section, Omada cloud etc. We have asked for the sytem to be transferred to our control for