Hello, i am from italy and i cant login on my router, i recive "Request time out." Error, my router is one Archer c60 white and when i add my e-mail and password i recive this error, its server down o

Trying to connect RE200 to the cloud, and it just keeps coming back with a time out error. Can log in to cloud using a browser on a laptop connected to the RE200 Is this a known issue?