@attymikeph 4) If it doesn't work. Try to 'power drain' your printer - unplug all the cables from the printer and then press the power button for 30 seconds. After that, put all the cables back in...

1) Do you get this message on the printer screen or computer screen? 2) Is there any error code along with this error message? 3) Make sure the printer is not in sleep mode. 3) Have you tried to...