Forums/
Deco
2020-05-31 17:46:42
@sebastiantruji The ethernet cable you used to connect to your isp router, is this the same cable connected to the deco hub or is it a different one?
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Forums/
Deco
2020-05-31 17:00:02
@sebastiantruji Who is your isp and what router/modem do you have?
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Forums/
Deco
2020-05-31 16:54:27
@SajidG Alright, can you please turn the modem/router and all deco devices off. Turn on Modem/router first and once that has booted, turn the main deco and other decos on and try the test again.
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Forums/
Deco
2020-05-31 13:27:42
@SajidG Have you switched off the wifi feature on your isp router?
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Forums/
Deco
2020-05-31 12:54:23
@SajidG Is the main deco setup in router mode or access point mode?
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Forums/
Deco
2020-05-31 12:49:48
@sebastiantruji Yes on the main router you need to turn off the wifi feature if you have not done so already.
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