@Kevin_Z I returned to the previous 1.3.0 Build 220221 version of the firmware, and the AX11000 is working normally again -- I have not experienced any disruptions for several hours. Thanks, Murray...

@Maciej It's possible, I suppose. But, as I stated in my original post, my internet connection through the router had been rock-solid until I did the firmware update, so that would be my first...

I also am having this issue after the firmware update. Regarding this issue, we would like to know: 1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000...

@Malleable; I was able to resolve my issue by reformatting the drive NTFS and starting from scratch. Since doing this, I have not had any issues accessing the drive using a drive letter.

I have a 5.5TB WD MyBook 25 external hard drive connected via USB 3.0 to the AX11000. The drive appears correctly in the Storage Status section of Advanced->USB->USB Storage Device, and I have...