@Kevin_Z it's alright the other customers helped me before you. im good now. having it replaced.

thank you for responding, everytime i've made any changes i've clicked save. the first occurence of this "wipe" the router had been reboot a couple times in the weeks prior and everything was fine. i...

ArcherC5400X v1.0 wasnt in the list... anyways... each time this thing loses power or when i click reboot and not "factory reset" from the top right. i have to set this thing up every time. its 2...