AC5400 loses settings after clicking reboot or when losing power
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ArcherC5400X v1.0 wasnt in the list...
anyways... each time this thing loses power or when i click reboot and not "factory reset" from the top right. i have to set this thing up every time.
its 2 months old..
anything i can do to get this to keep its settings?
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thank you for responding, everytime i've made any changes i've clicked save. the first occurence of this "wipe" the router had been reboot a couple times in the weeks prior and everything was fine. i did it this time and all of a sudden i needed to resetup the router as if it was the first time i plugged it in. i checked the reset button and it's fine and before my original post we lost power and again all of a sudden i needed to resetup as if it was the first time.
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Hello, the Archer C5400X is available on the list.
Please ensure that you use the original power adapter. And have you ever tried to hard reset it manually and reconfigure it with the parameters given by ISP?
And please ensure that the firmware is up to date.
Besides, may I know when and where did you buy this Archer C5400X and what is the serial number?
Good day.
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@ascensyon , I just bought a AX6000 and the same thign just happend to me. If I understand correctly, you needed to have yours replaced under warranty. Is that right?
thank you
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@r0gfrog yes that is what i ended up doing, but test yours. do all the setup save it and pull the plug see if it happens again. if it does . bring that sh*t back
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