@Hank21 Okay, it looks like I may need a new router. I connected my laptop directly to it, and I was not able to get the internet. It's an old D-Link router/switch that is over 15 years old, I think....

I"m not an IT expert. We have EAP245 that has solid green LED. We can't connect phones or laptops to internet, we keep getting "Couldn't find IP address" error. I've tried several times to de-power...