@Zan I came to the conclusion that my router is the responsible for the problems. I can't get rid of it otherwise I'll loose the iptv from the ISP. It suddenly gets crazy with dhcp, all appliances...

@Zan Changing the DNS was the first fix suggested, but did not work. I tried by myself using a vpn, then both things worked [firmware upgrade and remote control]. I do not use vpn regularly, by the...

Yes, both are in the same network Ok, I will wait for the engineer contact Thanks

Thanks for the reply. Yes, I can control it locally. Mac adress is D8:0D:17:1C:76:94 and hardware is 2.0 About the remote control, yes it shows in settings page. Below is the first kind of error when...

Hi I'm having issues with two HS200. This is the second that I have, after setup it refuses to enable the remote control (say's that has no internet connection), and fails to upgrade firmware. This...

Hi I'm facing the same issue with two HS200. One is older, it's v1.5.2, remote control works and Alexa can see it and control it, no problem. Just got a new one, it's v1.5.3. It refuses to enable the...