@Daz_330_cd Good day, Thank you very much for your patience. May I know how long have you had the camera and when did this issue start? The purple haze would randomly show up and was not here all the...

@Pseudonym Good day, Sorry for the delay. May I know the brand & model of the SD card, as well as its storage capacity and format type?---A picture of the card, would be highly appreciated; How long...

@barnyundmax Good day. Sorry for the delay. Can I have some screen-shots on the APP about the camera when you access over internet outside? If you changed to a different smartphone, would the issue...

@Deano86 Hi, sorry for the delay. For the terrible feedback, did you mean there would be a long delay, or the voice from the camera side is very noisy and unclear or barely recognized? How long have...

@Pat-Mat Hi, sorry for the delay. Could you please provide more details about the APP crashing, like, like APP auto withdrawing， screen frozen? And what is your current tpCamera APP version? Would it...

@ASbosnia Hi, May I know the model number of your home router? How far away from the camera to the router? Have you noticed any disconnect from the router’s internet on other mobile devices? What is...