@homer7981 Thank you for your answer. My provider is the same yours: Drillisch. But I use 4G. So noone from TP helps? What a perfect support. Seems to be the last time that I bought these products....

I have the same problem. Would be nice if you post a solution. Hints like "someone will send you a message" does not really help other persons!! And sorry but I can not just change the provider. I...