GumperPLV1Online
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Forums/ Tapo Smart Camera
11 hours ago
Re:Massive battery drain TC82 camera.
One last reply. Tapo has agreed to replace the camera, until they learned I was in the Republic of Ireland, they then withdrew the offer. I then contacted Amazon support directly and even though it...
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Forums/ Tapo Smart Camera
2 weeks ago
Re:Massive battery drain TC82 camera.
@NMM1 I guess id still be under warranty. So if they want to send a new one out, at no cost to me I would accept it and see how I get on. If I have to pay shipping though well, I would need to see...
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Forums/ Tapo Smart Camera
2 weeks ago
Re:Massive battery drain TC82 camera.
An update. The new firmware does not seem to have helped. The battery is at 33 percent after 2 days. Their last response suspected a hardware anomaly and that perhaps the charger port was not closed...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Massive battery drain TC82 camera.
@NMM1 ah sorry to hear. I've updated firmware and put it back up to see if it makes a difference. Mine is outside of the Amazon return window and as I'm in Ireland, id have to return it to the UK....
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Massive battery drain TC82 camera.
They actually reached out to me via email when I stated the normal troubleshooting did nothing. I work in tech support myself so I was googling for days before I even submitted here. Hopefully it...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Massive battery drain TC82 camera.
@NMM1 I have been emailing back and forth with a support agent. They have stated a new firmware has been pushed to the camera, but it was completely dead battery wise. We also had a storm so I have...
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