@sonicwaved Hi Sonic! This is the download link they shared with me. I hope the firmware fixes your problem too! Do let us know. https://tpbeta.com/s/surfshark/download Warm regards, JO

@sonicwaved Hi Sonic! A beta firmware was provided and it appears to be working just fine again!!!! JO

@sonicwaved Will keep you posted as soon as I hear back from the support team and have the beta software available for testing!

@sonicwaved Just so everyone knows, Noah from tech support has been in contact with me. He requested the backup configurations from my router, but before tackling the issue, he sent me another note...

@sonicwaved So we can tell now there is an issue with the firmware. In my case OpenVPN with ExpressVPN works, but with lousy speeds (around 10 Mbps in average). Wireguard which is a great protocol,...

@Kevin_Z Hello, Kevin! Thanks for your reply, and thanks for opening the ticket for me. I hope this gets the issue fixed very soon. I can confirm to you that the VPN Status is "connected" when I try...