Request firmware 1.0.21 to be pushed to your camera. This is the version I have after a detection notification issue, and since this one the battery has massively improved as well. I'm roughly using...

@Jimfire yes it did. I ended up emailing the support team and it took some time and went from person to person, however new firmware (version 1.0.21) was pushed to the camera and everything worked...

@Solla-topee Hello again, To confirm I had tried all the points and also re-set the device twice. Following this I sent a private message with screen shots and videos of the issues via a Google Drive...

@Solla-topee Hello. Thank you for the reply. So why is the camera now filtering person detection so much and not sending any notifications? I have the settings exactly the same between motion and...

@Solla-topee hi there. I sent a direct message with the attachments included. I've changed the motion and person detection again and it seems it is the AI filtering out the detection of people based...

Recently the TC82 camera I have installed at the front of my property is no longer detecting persons and does not send notifications. This had previously worked flawlessly however for no reason the...