@Joe6516 Tried factory reset but no joy for me, interent still disconnected and I was unable to transfer files wirelessly. At least it's more troubleshooting complete before the remote session on...

@Joe6516 Thanks i'll let you know how it goes, still can't use my new deco system for anything important as it drops internet about 7 or 8 times a day. Glad i didn't sell the old ones straight away!

@Joe6516 did the hard reset downgrade the firmware? I might try this over the weekend. I'm still waiting on my remote session with tp look support, I had to postpone as they are in Hong Kong time and...

Thanks for reply. I have a 4g router that I could trial as a modem. So I got a new deco system and connected to the ZTE router, but tthe network wasn't stable and my wife's work laptop kept cutting...

@Osz if it was the router then how does my second wifi network connected to the router not cut out? The older deco network is flawless, it's only the new decos that have the issue. I used my old ones...

Hi, Is everybdoy getting this issue using a 5G sim card modem? I have a ZTE 5G CPE MC801A, and get intermittent outages as well as file tranfer errors accross the network. I've got an older deco M4...