@Sunshine Hello. I received an email from a technician. I've been busy with work and haven't been able to reply, but This time, we responded via email to report the situation. The engineer is on...

@Sunshine Hello, I found the cause through my own research. The cause was incorrect internet settings. As I mentioned last time, I have a main router in my house, so I have to choose between a...

@Sunshine Thank you for your reply. Yes, the hikari TV set-top box is connected to the 1GbE LAN port of the main router. The 10GbE LAN port of the main router is connected to the WAN 10GbE port of...

Hello, thank you for your help. This machine arrived on March 30, 2024. The same situation persists even after updating the firmware. At my house, we use a separate router to configure the local...