Could it just be that I've entered my ISP password incorrectly during the router set-up process?

Does that help?

It syas it auto-detects successfully. At the end of the process I see the following note: Note: Some connections will be deleted: (pppoa_0_38_0_d)...

Ok I'll try to sort that out....thanks for your help by the way....I'll be back!

Here's the info provided by my ISP. I can't post the router status page just now because I'm connected via the ISP's router/modem. Broadband username or login name [/TD] [TD]yourusername@plusdsl.net...

Well that's the info they gave me - although I must admit the guy didn't sound entirely convincing in his knowledge. Do you think it should connect if I definitely get the right info from them, as...