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Problem connecting Archer D7 to Plusnet ADSL broadband

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Problem connecting Archer D7 to Plusnet ADSL broadband

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem connecting Archer D7 to Plusnet ADSL broadband
Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 15:44:23
Model :

Hardware Version :

Firmware Version :

ISP :

Hi - I've bought the TP-Link [SIZE=2] Archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router recently. Having problems configuring it so it will connect to Plusnet broadband (ADSL not fibre) in the UK. Have received VPI/VCI (0/38) and Connection type (PPPoA) info from Plusnet but still can't get it connected. Router recognised by my devices no problem. Anyone got a fix, or know it simply can't work with Plusnet? [/SIZE]
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#1
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32 Reply
Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 20:23:10
Are you sure about ADSL protocol from ISP?
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#2
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:00:31
Well that's the info they gave me - although I must admit the guy didn't sound entirely convincing in his knowledge. Do you think it should connect if I definitely get the right info from them, as far as you know?
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#3
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:17:32
Sorry I'm from Poland and I don't know "Plusnet" provider. In my country very often we have VDSL protocol by phone line. Do you have any modem/router from ISP? Can you show me status tab from TP-Link because I don't have much technical info about your internet provider.
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#4
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:20:56
Here's the info provided by my ISP. I can't post the router status page just now because I'm connected via the ISP's router/modem.

Broadband username or login name























[/TD]
[TD]yourusername@plusdsl.net
Connection type or encapsulation 'PPPoA' or 'PPP over ATM'
Password The password you use to log in to the Member Centre
Virtual Path Identifier (VPI) 0
Virtual Channel Identifier (VCI) 38
Multiplexing method 'VC Based' or 'VCMUX' or 'VC-Multiplexing'
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#5
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:30:53
It doesn't tell me anything.. I like to see TP-link Status when you trying connect.
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#6
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-15 23:35:38
Ok I'll try to sort that out....thanks for your help by the way....I'll be back!
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#7
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:07:23
It syas it auto-detects successfully. At the end of the process I see the following note:
Note: Some connections will be deleted: (pppoa_0_38_0_d)
 [B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B][/B]
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#8
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:27:52
Does that help?
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#9
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:41:26
[B][B]DSL
[B]Line Status:Connected
[B][B]DSL Modulation Type:ADSL_2plus
[B][B]Annex Type:Annex A/L
[B]






















444 18196
1212 20008
32.1 12.1
3.5 14.5
0 0


[/B][/B][/B][/B][/B][/B][/B][/B]

I can see synchronization

[B][B]

[B][B][B][B][B][B]WAN












pppoa_0_38_0_d PPPoA 0/38 172.21.43.215 /32 172.16.19.158 62.6.38.125 194.74.65.98 Connected


[/B][/B][/B][/B][/B][/B][/B][/B]


I can see connection and addresses from ISP. Everything looks OK
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#10
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Re:Problem connecting Archer D7 to Plusnet ADSL broadband
2017-04-16 00:44:53
Could it just be that I've entered my ISP password incorrectly during the router set-up process?
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#11
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