The return window for the retailer closed on January 31, so a return is impossible. And where is my “local TP support” located? I just wrote to Tech Support regarding this issue. I have wasted two...

@kpunk Thanks for letting me know! I finally got a response from support at almost the same time as your comment. There's a number of steps they suggest I go through, the first is to install the...

@gto49 Ok, a few hours later, and still no help. I've been checking Kasa/TP-Link customer support and have created a case number and the response I received says I would hear from them within 48...

Main dimmer (figured out how to upload a photo)

Hello all. My first issue installing Kasa switches -- the KS230 kit, v2.20. I have attempted to install the dimmers three times, and each time, I get no lights at all on my switches when I flip the...